Sunday, July 23, 10:30 AM - 11:30 AM

    Moderator: Michelle Graff, Editor-in-Chief, National Jeweler Panelists: Tiffany Stevens, President and CEO, Jewelers Vigilance Committee Ronnie VanderLinden, President, Diamond Manufacturers & Importers Association of America Terry Chandler, CEO, Diamond Council of America James Evans Lombe, CEO, United States Jewelry Council Synthetic diamonds are here to stay. On one hand, that means jewelers have a product... ...read more...
    Speaker(s)
    Panelist
    James Lombe
    CEO
    United States Jewelry Council
    Moderator
    Michelle Graff
    Editor-in-Chief
    National Jeweler
    Panelist
    Ronnie VanderLinden
    President
    Diamond Manufacturers & Importers Association of America
    Panelist
    Terry Chandler
    Diamond Council of America
    Panelist
    Tiffany Stevens
    President and CEO
    Jewelers Vigilance Committee
    • Gem Focused

    Sunday, July 23, 11:45 AM - 12:45 PM

      Speaker: Matthew Perosi, Chief Thinker, Sapphire Collaborative Instagram is the photo sharing social network that jewelers and designers cannot ignore. When used correctly, Instagram helps you build brand awareness, attract followers, and even initiate sales more easily than on Facebook.  It may appear daunting, but it is achievable. In this seminar, you'll find... ...read more...
      Speaker(s)
      Speaker/Presenter
      Matthew Perosi
      Chief Thinker
      Sapphire Collaborative
      • Marketing and Brand Focused

      Sunday, July 23, 1:00 PM - 2:00 PM

        Speaker: Jim Ackerman, President, Ascend Marketing, Inc. If getting more bodies through the door so you can put more dollars in the till is your biggest marketing challenge, jewelry industry marketing guru Jim Ackerman has the answers and he'll share them with you in this shockingly-profitable session. You’ll learn how to ... ...read more...
        Speaker(s)
        Speaker/Presenter
        Jim Ackerman
        President
        Ascend Marketing, Inc.
        • Consumer Relations and Sales Focused

        Sunday, July 23, 2:15 PM - 3:15 PM

          Moderator: Amanda Gizzi, Director of Public Relations & Events, Jewelers of America Panelist: To Be Announced  Whether they are shopping on their mobile phones at 11PM in their pajamas, or in an actual store, today’s consumers are educated, tech savvy and have high expectations when it comes to the retail experience. This... ...read more...
          Speaker(s)
          Moderator
          Amanda Gizzi
          Director of Public Relations & Events
          Jewelers of America
          Panelist
          Mary Galeski
          VP, Retail Development
          The NPD Group, Luxury Practice
          Panelist
          Michelle Graff
          Editor in Chief
          National Jeweler
          • Consumer Relations and Sales Focused

          Monday, July 24, 8:30 AM - 1:00 PM

          • Room: Javits Convention Center, 1E Hall
          Opening Panel: 8:30 – 10:00am Recruiting:  10:15am – 1:00pm Click Here for more information & to register to recruit or attend...
          • Career Fair

          Monday, July 24, 10:30 AM - 11:30 AM

            Speaker: Rafael Mael, President, Maelstrom Marketing Right now, some independent jewelry stores are succeeding with exceptional marketing. What’s their secret – and how can you fire up your store’s marketing? This “crash course” will show you five concrete marketing problems most retailers are making -- and how to fix them. You’ll learn... ...read more...
            Speaker(s)
            Speaker/Presenter
            Rafael Mael
            President
            Maelstrom Marketing
            • Marketing and Brand Focused

            Monday, July 24, 11:45 AM - 12:45 PM

              Moderator: Ashley Davis, Associate Editor, National Jeweler Panelists: Levi Higgs, Archives and Social Media Manager, David Webb Joy Butler, Transactional business lawyer and author of The Cyber Citizen's Guide Through the Legal Jungle: Internet Law For Your Professional Online Presence Dino Kuckovic, Customer Experience Manager, Falcon.io, Social Media and Customer Experience Management Platform Matthew Perosi,... ...read more...
              Speaker(s)
              Moderator
              Ashley Davis
              Associate Editor
              National Jeweler
              Panelist
              Dino Kuckovic
              Customer Experience Manager
              Falcon.io
              Panelist
              Joy Butler
              Transactional business lawyer and author of The Cyber Citizen's Guide Through the Legal Jungle
              Internet Law For Your Professional Online Presence
              Panelist
              Levi Higgs
              Archives & Social Media
              David Webb
              Panelist
              Matthew Perosi
              Chief Thinker
              Sapphire Collaborative
              • Marketing and Brand Focused

              Monday, July 24, 1:00 PM - 2:00 PM

                Travis Isaacson, VP Sales & Marketing, Lashbrook Dramatic changes in consumer behavior mean traditional jewelry retailers must fight to stay relevant. In this session you’ll learn why the store down the street is not your biggest competitor, but your best ally, hear case studies from other industries and learn about the... ...read more...
                Speaker(s)
                Speaker/Presenter
                Travis Isaacson
                Lashbrook
                • Consumer Relations and Sales Focused

                Monday, July 24, 2:15 PM - 3:15 PM

                  Kate Peterson, President and CEO, Performance Concepts Getting a new customer is just the first step in building loyalty that will bring them back to your store again and again. Your staff is a critical component to converting first timers into life timers. But how do you drive them to... ...read more...
                  Speaker(s)
                  Speaker/Presenter
                  Kate Peterson
                  President and CEO
                  Performance Concepts
                  • Consumer Relations and Sales Focused

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